Expect delivery within 7-14 business days for most Canadian orders. US deliveries typically take 10-21 business days. International shipping times vary considerably depending on destination and customs processing.
To ensure smooth customs clearance, provide accurate and complete shipping information. Incorrect addresses cause delays. Clearly declare the contents of your package on customs forms.
Customs duties and taxes are the buyer’s responsibility. These vary by country and product. Check your local customs regulations before ordering to avoid surprises.
Track your order using the provided tracking number. This allows you to monitor its progress and anticipate any potential delays.
Contact our customer service team if you have questions or experience delays. We’re here to help.
